can believe what i am reading, so unfair
Retail business is the largest private industry in the world generating sales of approximately USD 6.6 trillion. Traditional retail stores are evolving into modern formats such as shopping malls. Along with a change in the business formats, there is also a drastic change in the customer expectations, making them choosier, and more demanding. Now with the present situation, is it possible for malls to retain the same kind of loyalty, as that of the traditional outlets?